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FREE SHIPPING AND RETURNS IN MANY COUNTRIES ×

Shipping and Returns

SHIPPING: DELIVERY TIME

If you place an order before 23:45 - it will be shipped on the same day.
We aim to deliver all orders within 3 to 5 business days within the European Union and the USA.

Your products will be delivered through high-end courier services. After your order is dispatched, you will receive an automated email with a tracking number so you can easily track your package.

    RETURNS

    If your Grand Le Mar purchase does not meet your expectations, or if you change your mind, you may return unaltered and unworn product(s) within 30 days from the date of delivery for a full refund or exchange. The hang tag, if any, must remain attached to the product.

    To return your product, please go to Contact and fill in the form to reach our Customer Care team. Do not forget to write your order number, and indicate whether you want a refund or an exchange. When shipping your returns back, you can use the return label that will be sent to you from the Customer Care team. Please make sure that the product is nicely packaged, unaltered and unworn, and with the hang tag, if any, still remaining. We do not accept returns that are poorly packaged or contain damaged products. 

    REFUND OR EXCHANGE

    After we have correctly received your goods, we will refund the amount of the returned goods to the payment method used to place your original order within 5-7 business days. Exchanges will be re-shipped within 1-2 business days after we have received your return.

    Feel free to contact our Customer Care for any questions concerning your return, refund or exchange.

     

    SHIPPING DESTINATIONS

    We ship to the following countries:

    • - Austria
    • - Belgium
    • - Bosnia Herzegovina
    • - Bulgaria
    • - Croatia
    • - Czech Republic
    • - Denmark
    • - Estonia
    • - France
    • - Finland
    • - Germany
    • - Greece
    • - Hungary
    • - Ireland
    • - Italy
    • - Lichtenstein
    • - Lithuania
    • - Luxembourg
    • - Monaco
    • - Netherlands
    • - Norway (temporarily suspended)
    • - Poland
    • - Portugal
    • - Romania
    • - Serbia
    • - Slovakia
    • - Slovenia
    • - Spain
    • - Sweden
    • - Switzerland (temporarily suspended)
    • - United Kingdom
    • - United States of America (temporarily suspended)

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